Find out what sets Coextro apart from the rest!
Super-Fast Speeds and Unmatched reliability on the Coextro fibre-optic network
Free Installation and No-Charge Hardware Rental
No hidden fees and No contracts! The way it should be!
Check out our amazing plans!
40/10 Hybrid-Fibre Optic Plan
Ideal for 1-2 people- 40 Mbps Download
- 10 Mbps Upload
- Unlimited Data
60/10 Hybrid-Fibre Optic Plan
Ideal for up to 3 people- 60 Mbps Download
- 10 Mbps Upload
- Unlimited Data
120/10 Hybrid-Fibre Optic Plan
Ideal for up to 4 people- 120 Mbps Download
- 10 Mbps Upload
- Unlimited Data
1000/100 Hybrid-Fibre Optic Plan
Ideal for 5+ people- 1000 Mbps Download
- 50 or 100 Mbps Upload (100 not available everywhere)
- Unlimited Data
FAQs
Q: What makes Coextro’s internet service different from other providers?
Coextro offers fiber-optic and hybrid-fiber internet with:
Unlimited data usage
No contracts
Free Installation
24/7 customer support
Unlike traditional providers, we focus on transparent pricing with no hidden fees.
Q: What is Hybrid Fibre, and how does it work?
Hybrid Fibre is a combination of fibre-optic and coaxial cables.
- Fibre-optic lines bring high-speed internet to neighbourhood nodes.
- Coaxial cables then carry the connection from the nodes to your home.
This setup delivers faster and more reliable internet compared to traditional cable services.
Q: Can I use my own modem with Coextro?
Yes, you can use your own modem, but it must be compatible with Coextro Internet Service.
Here’s what you need to know:
- The modem must be DOCSIS 3.1 and compatible with the Coextro service.
- If transferring a compatible modem from another provider, it must be disconnected from the current provider before it can be registered on Coextro’s network
Q: Are there any data caps on Coextro's internet plans?
No, Coextro offers unlimited data on all internet plans. You can stream, browse, and download without restrictions.
Q: Can I bundle TV and internet services with Coextro?
Yes, customers can combine their services; however, the listed costs are already lowered.
Q: Why do I have to pay for the hardware?
This is a security deposit, which is the refundable amount upon service cancellation and returning the hardware. There is no monthly rental fee.
Q: Can I pay the security deposit during the installation?
No, the security deposit must be paid upfront while placing an order online using a credit/debit card or with a sales agent while placing an order over the phone. You can also send via e-transfer to etransfer@coextro.com and make sure to enter your reference number or name.
Q: How long does shipping take?
It takes up to 1-3 business days from the time it was shipped out to receive. We will send tracking information via email.
Q: Can I port my existing home phone number?
Yes, just send us your most recent invoice from your current home phone provider and do not cancel your home phone until the port is completed.
What hardware do I need?
OPTION A
I have no equipment (most common option)
Rent: No charge (+$100 refundable deposit)
OPTION B
I have my own Wi-Fi router and just need a modem
Rent: No Charge ($50 refundable deposit on modem for 1 gig plan only)
OPTION C
I have my own modem and router
Configuration Charge: No charge
Compatible modems:
- ARRIS TG3452A (AR01.01.123_101718_70.NCS.10)
- Hitron CODA-45 (7.1.1.1.2b1)
- Hitron CODA-45
- Sercomm DM1000
- CBN-CD8000 (7.13.198.12)
- CODA-56 (7.2.4.7.1b7)
Need TV? Check out our options!
Basic TV - $15 per month
Premium TV - $35 per month
Need a Home Phone? Check out our options!
- Unlimited Calls within Canada
- Transfer your existing number at no charge
- Includes Caller ID, Voicemail, Call Waiting
- Unlimited Calls within Canada/USA
- Transfer your existing number at no charge
- Includes Caller ID, Voicemail, Call Waiting
- Unlimited Calls to almost 60 countries
- Transfer your existing number at no charge
- Includes Caller ID, Voicemail, Call Waiting
What do some of our customers say?
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