Find out what sets Coextro apart from the rest!
Super-Fast Speeds and Unmatched reliability on the Coextro fibre-optic network
Free Installation and No-Charge Hardware Rental
No hidden fees and No contracts! The way it should be!
Check out our amazing plans!
40/10 Hybrid-Fibre Optic Plan
Ideal for 1-2 people- 40 Mbps Download
- 10 Mbps Upload
- Unlimited Data
60/10 Hybrid-Fibre Optic Plan
Ideal for up to 3 people- 60 Mbps Download
- 10 Mbps Upload
- Unlimited Data
120/10 Hybrid-Fibre Optic Plan
Ideal for up to 4 people- 120 Mbps Download
- 10 Mbps Upload
- Unlimited Data
1000/100 Hybrid-Fibre Optic Plan
Ideal for 5+ people- 1000 Mbps Download
- 50 or 100 Mbps Upload (100 not available everywhere)
- Unlimited Data
FAQs
Q: What makes Coextro’s internet service different from other providers?
Coextro offers fiber-optic and hybrid-fiber internet with:
Unlimited data usage
No contracts
Free Installation
24/7 customer support
Unlike traditional providers, we focus on transparent pricing with no hidden fees.
Q: What is Hybrid Fibre, and how does it work?
Hybrid Fibre is a combination of fibre-optic and coaxial cables.
- Fibre-optic lines bring high-speed internet to neighbourhood nodes.
- Coaxial cables then carry the connection from the nodes to your home.
This setup delivers faster and more reliable internet compared to traditional cable services.
Q: Can I use my own modem with Coextro?
Yes, you can use your own modem, but it must be compatible with Coextro Internet Service.
Here’s what you need to know:
- The modem must be DOCSIS 3.1 and compatible with the Coextro service.
- If transferring a compatible modem from another provider, it must be disconnected from the current provider before it can be registered on Coextro’s network
Q: Are there any data caps on Coextro's internet plans?
No, Coextro offers unlimited data on all internet plans. You can stream, browse, and download without restrictions.
Q: Can I bundle services with Coextro?
Yes, customers can combine their services; however, the listed costs are already lowered.
Q: Why do I have to pay for the hardware?
This is a security deposit, which is the refundable amount upon service cancellation and returning the hardware. There is no monthly rental fee.
Q: Can I pay the security deposit during the installation?
No, the security deposit must be paid upfront while placing an order online using a credit/debit card or with a sales agent while placing an order over the phone. You can also send via e-transfer to etransfer@coextro.com and make sure to enter your reference number or name.
Q: How long does shipping take?
It takes up to 1-3 business days from the time it was shipped out to receive. We will send tracking information via email.
Q: Can I port my existing home phone and mobile number?
Yes, you can transfer your existing phone numbers to Coextro.
- For home phone transfers, please send us a copy of your most recent invoice from your current provider. Do not cancel your home phone service until the porting process is complete.
- For mobile number transfers, we require your mobile account number to complete the porting process.
What hardware do I need?
OPTION A
I have no equipment (most common option)
Rent: No charge (+$100 refundable deposit)
OPTION B
I have my own Wi-Fi router and just need a modem
Rent: No Charge ($50 refundable deposit on modem for 1 gig plan only)
OPTION C
I have my own modem and router
Configuration Charge: No charge
Compatible modems:
- ARRIS TG3452A (AR01.01.123_101718_70.NCS.10)
- Hitron CODA-45 (7.1.1.1.2b1)
- Hitron CODA-45
- Sercomm DM1000
- CBN-CD8000 (7.13.198.12)
- CODA-56 (7.2.4.7.1b7)
Need TV? Check out our options!
Basic TV - $15 per month
Premium TV - $35 per month
Need a Home Phone? Check out our options!
- Unlimited Calls within Canada
- Transfer your existing number at no charge
- Includes Caller ID, Voicemail, Call Waiting
- Unlimited Calls within Canada/USA
- Transfer your existing number at no charge
- Includes Caller ID, Voicemail, Call Waiting
- Unlimited Calls to almost 60 countries
- Transfer your existing number at no charge
- Includes Caller ID, Voicemail, Call Waiting
What do some of our customers say?
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